(Last updated on 16th March 2016)
All Graphic Design, Web Design & Development and Ongoing services provided by Ice Cube Web Design & Services are subject to the following terms and conditions:
Quotations & Contracts
Quotations provided to clients will be honored for 30 days. A new quote will then be provided upon request. Contracts that have been written, but not signed by the client will only be accepted within 30 days of the delivery date. A new contract may be drawn up upon request.
Charges & Fees
All new web design projects require an initial 50% deposit that will be due at contract signing. The remaining 50% balance will be due upon acceptance of the completed web development project before it is released to the client or published to the internet.
Any check payments that do not clear will be charged a return fee. Ice Cube Web Design retains the right to hold all graphics, and project development with the exception of content and graphics provided by the client, until payment is received for such items.
Ice Cube Web Design accepts payments via Cash, Check, PayPal and Bank Transfer. Your payment should come from PayPal available funds or credit card. Your project will not be released to you or uploaded until full payment is received.
Hours of Operation
Our business hours are Monday-Friday from 9am-6pm GMT & Saturday from 10am-3pm.
Website Designed by Credit
Ice Cube Web Design clients will have a “Designed by Ice Cube Web Design” link on their website in the footer of every page. This is non-negotiable. By hiring us to work on your website you are agreeing to this, and that you understand that this link may NOT be removed without our consent. You may pay Ice Cube Web Design a negotiable fee to have this link permanently removed. Should you have a new layout designed for your site by a company other than Ice Cube Web Design, you may remove the credit from your website.
Copyright & Ownership
Upon completion of the project, Ice Cube Web Design transfers all rights and ownership of CUSTOM designs and programming written by Ice Cube Web Design to the client. Software and third party graphics or programs are not transferred to the client and remain under copyright of their respective owners.
Ice Cube Web Design reserves the right to resell custom designed web sites that remain unpaid by the original client, unaccepted mockups or other graphics created by Ice Cube Web Design but not in legal use by the client.
Ice Cube Web Design reserves the right to display websites and graphics that have been designed by Ice Cube Web Design on their website, and in any marketing material to aid as examples of our work.
Ice Cube Web Design requires a deposit before we begin work on any project.
Ice Cube Web Design has a Guaranteed Turnaround for your project. If we fail to complete your project within the agreed timeframe AND you have turned in all content, images and information requested by us, you will receive a full refund.
Refunds will be processed within 10 business days of request by the client, if there is a refund amount due based on the terms above.
Ice Cube Web Design will not negotiate chargebacks with any person or company. Our Refund policies are clearly stated above, and all clients are asked to read and agree to our terms of service prior to the start of any project.
Development & Delivery
Ice Cube Web Design understands the importance of completing projects in a timely manner. We agree to complete the web design project within a time period agreed with the client before the project commences. If the client does not supply Ice Cube Web Design with complete text, graphic content and other requested materials for the contracted client within 90 days of contract signing, the contract becomes void and all deposits paid by the client are forfeited. The client may request a Project Extension by email to Ice Cube Web Design for an additional fee of 20% of the project total cost for every 30 days of extension. All extension fees are due upon agreement of the extension between Ice Cube Web Design and the client.
If we are unable to communicate with a client on a project for a duration of at least sixty days (60) by phone or email during the design and development process, the project will be canceled without prior notice and no refund will be issued.
Services purchased from Ice Cube Web Design are provided “as is” without warranty of any kind that the web design project will be uninterrupted or error free. In no event shall Ice Cube Web Design be liable to the client for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the website, services, and/or goods provided to the client. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, services, and/or goods provided to the client. The entire risk as to the quality and performance of the web design is with the client.
Please note that by submitting your Deposit or downpayment for our services you are agreeing to all of our terms of service as written here. Ice Cube Web Design reserves the right to change or update these terms at any time without prior notice.
Ongoing Support & Internet Marketing Services
Are subject to the above terms and are paid on a yearly, monthly or hourly basis depending on the agreement details as stated in the original estimate(s).